Northern Credit Union Acquires Former Red Lobster Property in Watertown to Enhance Member Services

Northern Credit Union is excited to announce the acquisition of a new property formerly occupied by Red Lobster, located on Arsenal Street. This strategic investment highlights the credit union’s commitment to enhancing service delivery for its member-owners and the community. 

The new location will feature up to eight drive-thru lanes and a significantly increased parking capacity. Additionally, it will feature state of the art technology, such as six advanced ATMs and six or more Smart Offices for private conversations with one of our professionals, plus an imaginative kids’ area. For those who prefer face-to-face interactions, there will be two areas for personal member interactions and two additional areas dedicated for our business members who are on the go. These features are complemented by an inviting architectural style that enhances the overall experience. Member-owners can also expect all the modern services and amenities that Northern is known for, ensuring a welcoming environment for everyone.

As part of this transition, Northern Credit Union will eventually sell its Factory and Commerce locations in Watertown. However, we intend to keep the Factory Street drive-thru operational to ensure continued access for member-owners.

“We are excited about this new chapter in our journey,” said Dan St. Hilaire, President & CEO of Northern Credit Union. “While it will take some time to prepare the new space to meet our high standards for service, we are committed to keeping our members informed throughout the process. Our goal is to enhance their banking experience and provide member-owners with the resources necessary to make the best financial decisions for their families.”

 

Northern Credit Union values the support of its member-owners and is dedicated to ensuring that their needs are met during this exciting transition. The credit union encourages members to reach out with any questions or concerns they may have.

Northern Credit Union is a growing, federally insured financial institution and a leading provider of a full range of financial services to anyone who lives, works, worships or regularly conducts business in Jefferson, Lewis, St. Lawrence, Oswego, Clinton, Franklin, Onondaga and Madison Counties. Serving the financial needs of more than 44,000 members through world-class technology, Northern Credit Union strives to create mutual value by providing personalized service and innovative banking solutions.

 

Photo left to right back row: Jake Henry- Member Relationship Specialist, Ethan Davila-Member Relationship Manager.

Photo left to right front row: Amanda Cupp- Member Relationship Supervisor, Carly Barriger- Member Relationship Specialist, Jamie Ashley- Member Relationship Specialist, Elaine Permillion- Member Relationship Specialist, Susan O’Dell- Member Relationship Specialist, Cayla Tiberend- Relationship Specialist, Michaela Ball- Member Relationship Specialist, Amber Swan- Member Relationship Specialist, James Plummer- Member Relations Regional Manager and Danielle Scott- Member Relationship Supervisor.